Section 30. General conditions and criteria concerning waiving or deviating from established fees for facilities, programs, and services

A. The director may waive fees for any person, group, or organization whenever such action is deemed to be in the public interest. Any or all state parks, or any state park service or facility, may be closed by the director without notice due to an emergency or natural disaster. Refunds or credits will be issued whenever the closure is made prior to the delivery of service or use of the facility.

B. The director may allow deviations from established fees in the form of discounts or special promotion prices for the purpose of stimulating visitation and use of departmental facilities, programs, and services. The director may deviate from standard pricing of conference and group meeting facilities and services, and overnight facilities associated with conference and group activities, in order to be competitive with similar facilities and services. Full or partial refunds of fees may be made in the interest of providing good customer service.

C. The director may accept "in-kind-service" in lieu of payment for fees under the following conditions:

1. The services provided are pertinent to the park mission and current programs/services.

2. The value of services provided must be at least equal to the total fee(s) considered.

3. The value of the product or service provided must be documented.

D. All local, state, and federal government users with offices established in Virginia may receive a 20% discount on the standard fees set out in this chapter provided such use is for official government purposes except for services provided through private concessionaires or contractors. This discount cannot be combined with any other discount or special provision.

Historical Notes

Derived from Volume 18, Issue 14, eff. April 25, 2002; amended, Virginia Register Volume 28, Issue 06, eff. January 1, 2012.

Statutory Authority

§ 10.1-104 of the Code of Virginia.