Section 10. Definitions

Section 20. Submission of documentation

Section 30. Requirement for association to develop an association complaint procedure

Section 40. Establishment and adoption of written association complaint procedure

Section 50. Association complaint procedure requirements

Section 60. Distribution of association complaint procedure

Section 70. Maintenance of association record of complaint

Section 80. Failure of association to establish and utilize association complaint procedure

Section 90. Filing of notice of final adverse decision

Section 100. Waiver of filing fee

Section 110. Review of final adverse decision

Section 120. Decision from the notice of final adverse decision

Section 125. Referral for further action

Section 130. Purpose, responsibilities, and limitations

Appendix 9998. FORMS (18VAC48-70)