Section 10. Definitions

Section 20. Responsibility of the department

Section 30. Certificate of quality assurance

Section 40. Fees

Section 50. Compliance provisions appropriate for type of plan

Section 60. General examination process

Section 70. Administrative review

Section 80. Renewal application

Section 90. Comprehensive onsite examination

Section 100. Examination by a nationally recognized accreditation organization

Section 110. Corrective action procedures

Section 120. Changes to geographic service areas

Section 130. Complaint system, complaint examination and investigation

Section 140. Administrative sanctions

Section 150. Surrender of certificate

Section 160. Management and administration

Section 170. Provider credentialing and recredentialing

Section 180. Complaint system

Section 190. Covered person education and communication

Section 200. Data management

Section 210. Medical records

Section 220. Purpose

Section 230. Program requirements

Section 240. Quality assurance plan

Section 250. Continuity of care

Section 260. Network adequacy

Section 270. Travel and appointment waiting times

Section 280. Urgent care and emergency services

Section 290. Health promotion

Section 300. Clinical performance evaluation systems

Section 310. Data collection and submission

Section 320. Delegated services

Section 330. Written agreement

Section 340. Exchange of information

Section 350. Quality assurance program

Section 360. Utilization review and management

Appendix 9998. FORMS (12VAC5-408)

Appendix 9999. DOCUMENTS INCORPORATED BY REFERENCE (12VAC5-408)