6VAC20-50 Rules Relating to Compulsory Minimum Training Standards for Jailors or Custodial Officers, Courthouse and Courtroom Security Officers and Process Service Officers
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REGULATIONS
Vol. 28 Iss. 24 - July 30, 2012TITLE 6. CRIMINAL JUSTICE AND CORRECTIONSCRIMINAL JUSTICE SERVICES BOARDChapter 50Fast-Track RegulationTitle of Regulation: 6VAC20-50. Rules Relating to Compulsory Minimum Training Standards for Jailors or Custodial Officers, Courthouse and Courtroom Security Officers and Process Service Officers (amending 6VAC20-50-10, 6VAC20-50-20; repealing 6VAC20-50-110).
Statutory Authority: § 9.1-102 of the Code of Virginia.
Public Hearing Information: No public hearings are scheduled.
Public Comment Deadline: August 29, 2012.
Effective Date: September 13, 2012.
Agency Contact: Lisa McGee, Regulatory Manager, Department of Criminal Justice Services, 1100 Bank Street, Richmond, VA 23219, telephone (804) 371-2419, FAX (804) 225-3853, or email lisa.mcgee@dcjs.virginia.gov.
Basis: Section 9.1-102 of the Code of Virginia authorizes the Criminal Justice Services Board to set compulsory minimum training standards for jailors, court security officers, and civil process service officers.
Purpose: The purpose of the amendments is to reorganize the training standards into three distinctive areas: Jail, Court Security, and Civil Process Service. When the current regulation was adopted, there had been a request to combine those three areas and this was done. However, changes in the economy and a need to hire personnel to perform only court security functions or only civil process functions brought another request to separate the areas so that new hires could be trained for only those functions. This reorganization has been done and the rules need to reflect this. This regulation is essential to protect the health, safety, and welfare of citizens of the Commonwealth to ensure that entry level jail officers, court security officers, and civil process service officers receive the most up-to-date training.
Rationale for Using Fast-Track Process: The process for reorganizing the training standards has been going on for about a year and all parties are in accord that the rules should reflect these changes.
Substance: The proposed changes (i) add a definition for the Committee on Training and revise a definition of the standards for greater accuracy and consistency, (ii) provide information on how to find the standards on the DCJS website, (iii) remove references to Performance Outcome Numbers as these are subject to change annually, and (iv) remove the list of Performance Outcomes as these are subject to change annually.
Issues: The primary advantages to the public, the agency, and the Commonwealth are greater clarity in reading the rules; greater ease in complying with the process for revising standards that must be reviewed annually and revised as necessary; and lower cost in this process.
There are no disadvantages to the public or the Commonwealth.
Department of Planning and Budget's Economic Impact Analysis:
Summary of the Proposed Amendments to Regulation. The Board of Criminal Justice Services (Board) proposes to amend its training regulations for jailers, courthouse and courtroom security officers and process serving officers. Specifically, the Board proposes to:
• Define Committee on Training and amend the definition for Compulsory Minimum Training Standards to make it clear that these standards are approved by the Committee on Training,
• Add information to these regulations that will direct interested parties to the complete training standards guidelines on the Department of Criminal Justice Services (DCJS) website and
• Eliminate references to performance outcomes in these regulations because they are now in DCJS guidelines and are subject to annual change.
Result of Analysis. Benefits likely outweigh costs for all proposed regulatory changes.
Estimated Economic Impact. Current regulations do not include a definition for Committee on Training and list the Board as the entity that sets compulsory minimum training standards. Since the committee on training actually sets these standards, the Board proposes to define Committee on Training and revise the definition of compulsory minimum training standards to specify that the committee on training sets these standards. No individual is likely to incur increased costs on account of these changes. To the extent that current regulatory language contains outdated information about who sets training standards, these proposed changes will provide the benefit of clarity.
Current regulations explicitly enumerate performance outcomes on such topics as professionalism, basic law and jail operations. This means that policy guidelines such as a requirement to maintain a professional appearance with respect to clothing, grooming and equipment are in current regulations. Because these performance outcomes are policy statements and are subject to annual change, the Board proposes to strike them from these regulations and, instead promulgate regulatory language that directs interested parties to a complete list of performance outcomes on the DCJS website. Because performance outcomes can change every year, but it would take two years on average to change them in regulation, this regulatory change is likely to provide the benefit of clarity to interested parties.
Businesses and Entities Affected. DCJS reports that individuals who are interested in pursuing careers as jailers, court security officers or civil process officers are subject to the training requirements in these proposed regulations.
Localities Particularly Affected. No localities will be particularly affected by these proposed regulatory changes.
Projected Impact on Employment. This regulatory action will likely have no impact on employment in the Commonwealth.
Effects on the Use and Value of Private Property. This regulatory action will likely have no effect on the use or value of private property in the Commonwealth.
Small Businesses: Costs and Other Effects. These proposed regulatory changes are unlikely to have any effect on small businesses in the Commonwealth.
Small Businesses: Alternative Method that Minimizes Adverse Impact. These proposed regulatory changes are unlikely to have any effect on small businesses in the Commonwealth.
Real Estate Development Costs. This regulatory action will likely have no effect on real estate development costs in the Commonwealth.
Legal Mandate. The Department of Planning and Budget (DPB) has analyzed the economic impact of this proposed regulation in accordance with § 2.2-4007.04 of the Administrative Process Act and Executive Order Number 36 (06). Section 2.2-4007.04 requires that such economic impact analyses include, but need not be limited to, the projected number of businesses or other entities to whom the regulation would apply, the identity of any localities and types of businesses or other entities particularly affected, the projected number of persons and employment positions to be affected, the projected costs to affected businesses or entities to implement or comply with the regulation, and the impact on the use and value of private property. Further, if the proposed regulation has adverse effect on small businesses, § 2.2-4007.04 requires that such economic impact analyses include (i) an identification and estimate of the number of small businesses subject to the regulation; (ii) the projected reporting, recordkeeping, and other administrative costs required for small businesses to comply with the regulation, including the type of professional skills necessary for preparing required reports and other documents; (iii) a statement of the probable effect of the regulation on affected small businesses; and (iv) a description of any less intrusive or less costly alternative methods of achieving the purpose of the regulation. The analysis presented above represents DPBs best estimate of these economic impacts.
Agency's Response to Economic Impact Analysis: The Department of Criminal Justice Services concurs generally with the economic impact analysis (EIA) of the Department of Planning and Budget on the proposed Regulations Relating to Compulsory Minimum Training Standards for Jailors, Courthouse and Courtroom Security Officers, and Process Serving Officers.
Summary:
The amendments add two definitions, revise the layout of the rules due to the reorganization and renumbering of the standards, and repeal 6VAC20-50-110 that listed performance outcomes. The Jail/Court Security/Civil Process Service Curriculum Review Committee determined that a separation of the three areas covered by the training standards is needed and that the only items needed in the regulation were training categories. All changes that are approved are posted with the standards on the Department of Criminal Justice Services' website.
6VAC20-50-10. Definitions.
The following words and terms when used in this chapter shall have the following meanings unless the context clearly indicates otherwise:
"Agency administrator" means any chief of police, sheriff or agency head of a state or local law-enforcement agency or agency head of a local correctional facility.
"Academy director" means the chief administrative officer of a certified training academy.
"Approved training" means training approved by the department to meet minimum training standards.
"Board" means the Criminal Justice Services Board.
"Certified training academy" means a training facility in compliance with academy certification standards operated by the state or local unit(s) of government for the purpose of providing instruction of compulsory minimum training standards.
"Committee on Training" means the standing committee of the board that is charged with reviewing proposed changes to the standards, holding public hearings, and approving changes to the standards as needed.
"Compulsory minimum training standards" means the
categories and performance outcomes approved by the Criminal Justice Services Boardperformance outcomes, training objectives, criteria for testing, and lesson plan guides approved by the Committee on Training."Curriculum Review Committee" means a committee consisting of nine individuals representing the conduct of entry-level jailor or custodial officer, courthouse and courtroom security officer, and process service officer training. The composition of the committee shall be three representatives of sheriffs' offices, three representatives of regional jails, two representatives from academies, and one representative of the Department of Criminal Justice Services Jails Training Unit. The Committee on Training shall appoint the members of the Curriculum Review Committee.
"Department" means the Department of Criminal Justice Services.
"Director" means the chief administrative officer of the department.
"Full-time attendance" means that officers in training shall attend all classes and shall not be placed on duty or call except in cases of emergency for the duration of the school.
"School director" means the chief administrative officer of an approved training school.
6VAC20-50-20. Compulsory minimum training standards.
A. Pursuant to the provisions of subdivisions 7, 8, and 9 of § 9.1-102 and § 53.1-120 of the Code of Virginia, the board establishes the
followingstandards for Compulsory Minimum Training Standards for full and part-time Jailors or Custodial Officers, Courthouse and Courtroom Security Officers, and Process Service Officers. The complete document may be found on the Department of Criminal Justice Services' website at www.dcjs.virginia.gov.B. Performance outcomes are detailed in 6VAC20-50-110.C.B. Academy training categories - Jailor1. Professionalism
, Performance Outcomes1.1 – 1.32. Legal Issues
, Performance Outcomes2.1 – 2.183. Communications
, Performance Outcomes3.1 – 3.134. Operations
, Performance Outcomes4.1 – 4. 95. Investigations
, Performance Outcomes5.1 – 5. 56. Defensive Tactics/Use of Force
, Performance Outcomes6.1 – 6.177. Weapons Use
, Performance Outcomes7.1 – 7.78. Driver Training
, Performance Outcomes8.1 – 8.3D.C. Jailor or Custodial Officer Field TrainingPerformance Outcomes. 9.1 – 9.58Category 9E.D. Academy training categories – Courthouse and Courtroom Security Officer.1. Court Security
Operations andProfessionalism(separaterequirement)1.1 – 1.22. Legal Issues
(same as Jail Performance Outcomes)2.1 – 2.183. Communications
(same as Jail Performance Outcomes)4. Court Security Operations
5. Court Security Investigations
3.1 – 3.134.6. Defensive Tactics/Use of Force(same as Jail PerformanceOutcome)6.1 – 6.175.7. Weapons Use(same as Jail Performance Outcomes)7.1 – 7.76.8. Transportation(same as Jail Performance Outcomes)8.1 – 8.3F.E. Courthouse and Courtroom Security Officer Field TrainingPerformance Outcomes. 9.1 – 97Category 9G.F. Academy training categories – Process Service Officer.1. Process Service Officer Operations
(separate requirement)1.1 – 1.82. Legal Issues
(same as Jail Performance Outcomes)2.1 – 2.183. Communications
(same as Jail Performance Outcomes)4. Civil Process Operations
5. Civil Process Investigations
3.1 – 3.134.6. Defensive Tactics/Use of Force(same as Jail Performance Outcomes)6.1 – 6.175.7. Weapons Use(same as Jail Performance Outcomes)7.1 – 7.76.8. Transportation(same as Jail Performance Outcomes)8.1 – 8.3H.G. Process Service Officer Field TrainingPerformance Outcomes. 9.1 – 9.6Category 96VAC20-50-110.
Performance outcomes.(Repealed.)Text of section effective July 1, 2007Jail, Court Security, Civil Process Service Performance Outcomes —Category 1ProfessionalismIn conjunction with responding to calls for jail, court security or civil process service, the officer must demonstrate professionalism in every aspect of performance of these services. The officer faces challenges every day that require knowledge, judgment, skill, and ability from multiple and varied sources. To meet those successfully, the officer must attain and maintain professionalism in the performance of all duties. Expected performance outcomes include the following:1.1.—1.3. Jail and 1.6.—1.8. Court Security/Civil Process Professionalism1.1. and 1.6 (CS/CP) Maintain a professional appearance with respect to clothing, grooming, and equipment.1.2. and 1.7 (CS/CP) Behave in a fair, positive and courteous manner with inmates and the public to develop a trust relationship and positive community relationship.1.3. and 1.8 (CS/CP) Apply knowledge of the law relating to gambling and identify its impact on professionalism.Jail, Court Security, Civil Process Service Performance Outcomes —Category 2Legal IssuesIn conjunction with responding to calls for jail, court security, or civil process service, the officer must identify legal requirements related to the Constitution of the United States, the Code of Virginia, and/or local ordinances where applicable. Expected performance outcomes include this basic knowledge and cover the following:2.1—2.16 Basic Law2.1. Perform the duties of a deputy/jail officer in compliance with constitutional requirements and the Bill of Rights.2.2. Perform the duties of a deputy/jail officer/court security or civil process service officer with awareness of personal and agency liability.2.3. Perform duties of a deputy/jail officer according to laws governing the office of sheriff and regional jails.2.4. Respond to request by determining whether the facts are civil or criminal.2.5. Obtain an arrest warrant from proper authority.2.6. Arrest persons with a warrant.2.7. Arrest persons without a warrant.2.8. Answer questions regarding the progress of a case according to rules of privacy and security controlling access to records.2.9. Serve mental health commitment papers.2.10. Apply knowledge of the law to related to family abuse and protective orders.2.11. Apply knowledge of law to obtain information from a subject conforming to constitutional requirements.2.12. Conduct searches and seizures under the following conditions:- with and without a warrant- incident to hot pursuit- with or without consent- incident to arrest- confer with the local Commonwealth's Attorney under unusual search and seizure circumstances2.13. Frisk or search a subject.2.14. Identify, establish custody of, and record a chain of custody for evidence, seized or detained property, or recovered property.2.15. Identify legal basis for use of force by an officer.2.16. Identify the circumstances under which a person is fingerprinted.Jail, Court Security, Civil Process Service Performance Outcomes —Category 3CommunicationsIn conjunction with responding to calls for jail, court security, civil process service, the officer must demonstrate knowledge of and ability to utilize a variety of communication skills designed to support the various duties required of the officer. Expected performance outcomes include this basic knowledge and cover the following:3.1—3.13.3.1. Communicate with law-enforcement and detention facility personnel to exchange information in order to obtain or provide assistance in an investigation.3.2. Interview a complainant, witness, victim, or inmate.3.3. Summarize in writing the statements of inmates, witnesses and complainants.3.4. Answer inquiries from prisoners or about prisoners according to agency policy (including talking with family, other people authorized by adult prisoners, or other agencies).3.5. Calm emotionally upset individuals, and communicate an emergency message.3.6. Use crisis communication techniques as appropriate (hostile/confrontational persons). Maintain calm and prevent a situation from becoming worse.3.7. Stop or intervene with persons attempting to commit suicide.3.8. Write reports.3.9. Prepare written reports to record injuries to inmates, an officer, and an employee or a civilian.3.10. Prepare for court testimony and testify in court; in a legal and an administrative proceeding; before grand juries; in criminal trials; in evidence suppression hearings; in implied consent hearings; at probable cause hearings.3.11. Verbally communicate with people with different levels of understanding.3.12. Manage stress professionally.Jail Performance Outcomes —Category 4OperationsIn conjunction with responding to calls for jail services, the officer must demonstrate knowledge and ability to perform duties related to jail operations. Expected performance outcomes include this basic knowledge and cover the following:4.1—4.9.4.1. Commit a prisoner to a jail.4.2. Supervise an inmate within a jail according to classification criteria.4.3. Identify the records, documents and reports used within a jail.4.4. Monitor visitors and inmates.4.5. Observe and supervise inmates within and outside of a jail.4.6. Transfer and/or release an inmate from a jail.4.7. Protect inmates as needed and control violent or unruly inmates.4.8. Administer cardio-pulmonary resuscitation (CPR) and basic first aid.4.9. Conduct jail operations with awareness of terrorism possibilities.Jail Performance Outcomes —Category 5InvestigationsIn conjunction with responding to calls for jail services, the officer must demonstrate knowledge and ability relating to investigational skills designed to support the various duties of an officer. Expected performance outcomes include this basic knowledge and cover the following:5.1.—5.5.5.1. Investigate complaints from inmates.5.2. Use structured problem solving method to identify and alleviate the causes of problems within the jail.5.3. Observe individual to recognize signs of abnormal behavior/mental illness.5.4. Investigate unusual odors and sounds.5.5. Investigate injuries to inmates.Jail, Court Security, Civil Process Service Performance Outcomes —Category 6Defensive Tactics/Use of ForceIn conjunction with responding to calls for jail, court security, civil process service, the officer must demonstrate knowledge of and ability to utilize a variety of defensive tactics along with judgment necessary to evaluate a situation relating to appropriate use of force. The safety of the officer and the public being served is vitally influenced by this knowledge and ability. Expected performance outcomes include this basic knowledge and cover the following:6.1.—6.5. Officer Safety6.1. Search juvenile(s), visitor(s), subject(s), arrested person(s), or inmates(s)6.2. Restrain publicly intoxicated, disruptive, or violent individuals.6.3. Participate in cell and area searches when assigned.6.4. Extract a subject out of a vehicle and a cell.6.5. Approach people on foot and from department vehicle.6.6—6.7. Judgment and Use of Force Criteria6.6. Identify necessary and appropriate use of force.6.7. Break up fights between two or more persons.6.8.—6.13. Weaponless Defense Techniques6.8. Use weaponless techniques to subdue a subject resisting arrest or to control a subject.6.9. Subdue a physically attacking person.6.10. Subdue a noncompliant subject/inmate and place in a prone position.6.11. Pursue a fleeing subject/inmate on foot and subdue the subject/inmate when apprehended.6.12. Use touch pressure or striking pressure to control a subject/inmate.6.13. Disarm an armed subject.6.14. Impact Weapon Techniques6.14. Use an impact weapon to control a subject.6.15. Physical Restraints6.15. Handcuff subject(s) and apply restraints.6.17.—6.18. Chemical Agents6.17. Use chemical agents and other crowd management equipment.6.18. Control nonviolent groups, hostile groups, and/or disorderly assemblies and when necessary, physically restrain a crowd or confront in tactical formation.Jail, Court Security, Civil Process Service Performance Outcomes —Category 7Weapons UseIn conjunction with responding to calls for jail, court security, civil process service, the officer must demonstrate knowledge of and ability to utilize a variety of weapons along with judgment necessary to evaluate a situation relating to appropriate use of force. The safety of the officer and the public being served is vitally influenced by this knowledge and ability. Expected performance outcomes include this basic knowledge and cover the following:7.1.—7.6. Firearms—Using, Cleaning, Transporting, Security7.1. Clean and inspect weapon system.7.2. Using proper hand grip and observation, draw issued weapon from holster.7.3. Clear stoppage in semi-automatic weapons, revolvers, and shotguns. Demonstrate safe handling of weapons on the range and on and off duty.7.4. Fire a handgun and shotgun in various combat situations using issued equipment.7.5. Secure weapons while off duty.7.6. Carry a firearm when off duty.Jail, Court Security, Civil Process Service Performance Outcomes —Category 8TransportationIn conjunction with responding to calls for jail, court security, civil process service, the officer must demonstrate knowledge of and ability to drive a vehicle. The safety of the officer and the public being served is vitally influenced by this knowledge and ability. Expected performance outcomes include this basic knowledge and cover the following:8.1.—8.3. Judgment and Application8.1. Operate agency vehicle on various road surfaces and conditions.8.2. Transport person(s) to various locations outside of the institution.8.3. Transport ill or injured subject to receive medical care.Jail Performance Outcomes —Category 9Field TrainingIn conjunction with completing basic academy training, the deputy/jail officer must identify requirements related to the employing agency, and community resources and agencies that may assist a person in need. Expected performance outcomes include this basic knowledge and cover the following:9.1—9.31. Policies, Procedures, and Operations9.1. Identify agency policy regarding professional appearance related to clothing and grooming.9.2. Identify agency policy and procedures for handling violations of professional, ethical, or legal standards of conduct by fellow deputies/jail officers.9.3. Identify agency policies related to commitment and treatment of prisoners.9.4. Identify agency policy and procedure related to treatment of juvenile offenders.9.5. Identify agency policy and procedure related to communicating information about a prisoner to internal and external authorities.9.6. Identify agency policy and procedure for obtaining assistance for communicating with various cultural backgrounds or with various disabilities.9.7. Identify agency policy and procedure related to receiving, securing, and disbursing funds from an inmate's personal account.9.8. Identify agency policy related to filing and retrieving records in agency system.9.9. Identify agency policy related to removing a report from agency records system as appropriate and required by law and when assigned to make this removal.9.10. Identify agency policy for reporting maintenance problems.9.11. Identify agency policy for performing a safety inspection.9.12. Identify agency policy and procedures for participating in searches with multiple agencies.9.13. Identify agency policy and procedure for conducting interrogations.9.14. Identify agency policy regarding the communication of emergency messages.9.15. Identify agency policy and procedure for documenting proceedings related to dealing with emotionally upset individuals.9.16. Identify agency policy and procedure for documenting proceedings related to a inmate who commits suicide.9.17. Identify agency policy and procedures for obtaining an emergency custody order or temporary detention order.9.18. Identify department policy related to explaining a violation of county or municipal ordinance(s) that is the basis for issuing a summons to a violator.9.19. Identify department policy relating to use of discretion regarding a violation of law or ordinance.9.20. Identify agency policy and procedure for establishing and tracking chain of custody of evidence.9.21. Identify agency policy, procedure, and documentation required for return of property held as evidence when lawfully released.9.22. Identify agency policy and procedure for making a warrantless arrest.9.23. Identify agency policy regarding information that may be given to families of adult defendants.9.24. Identify agency policy and procedure to initiate inmate disciplinary actions.9.25. Identify agency policy and procedure to issue and document provision of nonprescription and prescription medicine in the absence of medical staff.9.26. Identify agency policy related to sexual harassment in the workplace.9.27. Identify agency policy and procedure related to operation of emergency vehicles.9.28. Identify agency policy and procedures to follow upon the death of an inmate.9.29. Identify agency policy and procedure for interrogations.9.30. Identify department policy related to use of records, documents, and reports within the department.9.31. Identify department policy and procedure for transporting and escorting a person for the purpose of obtaining personal property from a person under a restraining order.9.32—9.37. Use of Force, Weapons Use9.32. Identify agency policy related to use of force.9.33. Identify agency policy related to use of restraints, weapons (including impact weapons), electronic immobilization devices, and chemical sprays.9.34. Identify agency policy and procedure for documenting injuries to a prisoner.9.35. Identify agency policy and procedure for documenting injuries to staff.9.36. Identify agency policy and procedure for documenting incidents that required a use of force.9.37. Identify agency policy related to carrying a firearm while off duty.9.38—9.40. Transporting Prisoners9.38. Identify agency policy related to medical transports involving rescue squads or other nonagency vehicle.9.39. Identify agency policy related to nontraditional medical transports, i.e., pregnant inmate, disabled inmate (various disabilities), etc.9.40. Identify agency policy and procedure for searching, securing, and transporting a prisoner to mental health facility.9.41—9.44. Safety Training9.41. Complete the Virginia Occupational Safety and Health training related to exposure to blood-borne pathogens.9.42. Demonstrate use of protective gear for air borne pathogens.9.43. Notify persons exposed to blood or body fluids while assisting a deputy or jail officer that they have a right to the test results for HIV or hepatitis.9.44. Identify procedure for a deputy or jail officer to follow to obtain a blood sample from an individual related to a blood exposure.9.45—9.61. General Tasks9.45. Stand, walk or sit for more than half of work shift.9.46. Perform duties while wearing heavy equipment other than a gun belt (SCBA, Scott Air Pack, Ballistic Vest, Riot Gear).9.47. Participate in drills (fire, disaster, hostage situations, and/or evacuations).9.48. Facilitate group meetings within facility, if assigned.9.49. Review incoming and outgoing mail and distribute mail.9.50. Operate controls and radios for facility.9.51. Inspect security devices and report deficiencies.9.52. Maintain security of keys and tools and report discrepancies.9.53. Report and document need for repairs to any equipment or tools used in the facility.9.54. Inspect/wear emergency response equipment and protective gear/apparatus of agency and report any deficiencies.9.55. Operate agency fire extinguisher to extinguish fires.9.56. Check audio/video communications equipment for proper operation and report any deficiencies.9.57. Discuss any personal or on-the-job problems with your supervisor.9.58. Inspect electrical wiring, plugs, and receptacles for operation and safety.9.59. Inventory forms and other supplies.9.60. Test emergency power supply when directed.9.61. Fingerprint subject for commitment to jail if assigned.Separate Court Security Performance Outcomes1.1—1.5. Operations1.1. Search courtrooms and court related areas for hidden weapons and contraband.1.2. Search courtrooms and court related areas for hidden weapons and contraband.1.3. Conduct periodic security checks to identify, correct and document any security breaches.1.4. Evacuate courtrooms and court buildings in an emergency.1.5. Conduct court security procedures with awareness of terrorism possibilities.9.1-1—9.1-8. Court Security Field Training9.1. Identify agency policy regarding professional appearance related to clothing and grooming.9.2. Identify agency policy and procedures for handling violations of professional, ethical, or legal standards of conduct by fellow deputies/court security officers.9.3. Identify agency policies related to security of prisoners in court and determining any special security needs.9.4. Identify agency policy and procedure related to treatment of juvenile prisoners.9.5. Identify agency policy and procedure related to communicating information about a prisoner to internal and external authorities.9.6. Identify agency policy and procedure for obtaining assistance for communicating with various cultural backgrounds or with various disabilities.9.7. Identify department policy relating to emergency evacuation plans for courtrooms and courthouses.9.8. Identify department policy and procedures related to jury protection and jury sequestering.Separate Civil Process Service Performance Outcomes1.1—1.8. Operations1.1. Serve civil process and/or make proper return.1.2. Handle problems encountered with animals during evictions and levies.1.3. Halt civil process proceedings due to bankruptcy.1.4. Notify jurors for potential jury service when assigned.1.5. Execute levies.1.6. Serve eviction notices.1.7. Execute eviction orders using deputy safety precautions.1.8. Oversee removal of physical property of evictee from premises.9.1.—9.6. Civil Process Service Field Training9.1. Identify agency policy regarding professional appearance related to clothing and grooming.9.2. Identify agency policy and procedures for handling violations of professional, ethical, or legal standards of conduct by fellow process service officers.9.3. Identify agency policy and procedure related to communicating information about service of process to internal and external authorities.9.4. Identify agency policy and procedure for obtaining assistance for communicating with various cultural backgrounds or with various disabilities.9.5. Identify agency policy and procedures for eviction when an outstanding warrant exists.9.6. Identify department policy related to explaining a violation of county or municipal ordinance(s) that is the basis for service of process.VA.R. Doc. No. R12-2612; Filed June 18, 2012, 10:01 a.m.