Section 300. Submittal requirements

Part VII. Complaints, Department Actions, Adjudication

Article 1. Complaints

A. Any aggrieved or interested person may file a complaint against any person whose conduct and activities are regulated or required to be regulated by the board. The complaint must allege a violation of the law governing bail bondsman services or this regulation.

B. Complaints may be submitted:

1. In writing, or on a form provided by the department, by a signed complainant;

2. In writing, submitted anonymously, that provide sufficient detailed information for the department to conduct an investigation; or

3. Telephonically, providing the complaint alleges activities that constitute a life-threatening situation, or have resulted in personal injury or loss to the public or to a consumer, or that may result in imminent harm or personal injury, and that provide sufficient detailed information for the department to conduct an investigation.

Historical Notes

Derived from Volume 24, Issue 23, eff. August 20, 2008.

Statutory Authority

§ 9.1-185.2 of the Code of Virginia.