Virginia Administrative Code (Last Updated: January 10, 2017) |
Title 20. Public Utilities and Telecommunications |
Agency 5. State Corporation Commission |
Chapter 428. Rules Governing Local Exchange Telecommunications Carrier Retail Servicequality |
Section 50. Emergency trouble report response
Latest version.
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A. A LEC shall accept, acknowledge, and record trouble reports of an emergency nature at all times through automated or live means.
B. A LEC shall take immediate action to clear trouble reports of an emergency nature.
Historical Notes
Derived from Volume 26, Issue 03, eff. November 1, 2009.