Section 420. Interpersonal communication

Latest version.

The fire investigator shall:

1. Understand and have a working knowledge of interpersonal communication;

2. Identify nonlanguage factors which contribute to a negative response from the public;

3. Identify factors which contribute to a negative response from the public; and

4. Given practical simulation role-playing exercises depicting stressful situations of interaction with the public, communicate properly and effectively with various types of persons.

Historical Notes

Derived from VR310-01-3 § 3.18, eff. December 23, 1987.

Statutory Authority

§ 9.1-203 of the Code of Virginia.

                    
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